Own and grow key e-commerce performance marketing accounts through strategic QBRs, renewals, and upsells. Lead client escalations, mentor junior team members, standardize CS workflows, and collaborate cross-functionally to drive results.
Required Candidate profile
Requires 2–4 years experience in Customer Success or Account Management within SaaS/AdTech. Proven track record in Google/Meta Ads, account growth, team mentoring, and building CS SOPs.
📌 Customer Success Manager (Pune)
🏢 Myraid
📍 Pune