Overview

To provide operational data support to the Partner Assurance team enabling an efficient service to our internal and external clients. To actively promote best practice, sound record management, creation and analysis of data to facilitate identification of root causes to provide feedback, efficiencies and, where required, training for continuous development and service improvement. To provide support to Gallagher Business Units to ensure appropriate agreements are in place to allow free flow of business transactions whilst supporting and adhering to the Gallagher Conduct Governance policies and frameworks as applicable.

Responsibilities

- Provide MI, data and operational support the 5 teams within Partner Assurance team including MI for forecasting, planning and analysis of volumes, quality assurance reviews and transfer of additional processes.
- Production, analysis and improvement of Management Information (MI) in various forms, level of detail and across multiple teams and processes (Board/Committee reports, quality assurance, work volume management, forecasting, regulatory requests, etc.).
- Use MI to identify areas for review, improvement and resourcing.
- Identify areas of improvement, and where possible automate, current processes from MI and data analysis.
- Assist in the management and co-ordination of matters impacting multiple teams within Partner Assurance.
- Champion our one team mentality.
- Obtain and act upon feedback from our internal and external stakeholders for a continued service improvement.




- Manage and provide MI / data support for projects including regulatory changes, change to internal processes and mergers acquisitions.
- Develop and maintain productive and creditable working relationships with internal and external stakeholders.

Skills, Qualifications and Experience

- Required system/application knowledge: Power BI, Power Apps, SharePoint, Nintex, Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook and Visio).
- Willingness to learn recent systems.
- Experience in data analysis and presentation to meet a range of business and operational needs.
- Strong verbal and written communication skills, including good active listening skills.
- Work well under pressure and able to manage large and complex volumes of work.
- Can grasp new subjects quickly, and deliver high quality output within tight deadlines.
- Takes a hands-on practical problem-solving approach to achieving business outcomes.
- Ensures that the right business culture and behaviours are being demonstrated to internal and external clients.
- Able to work under own initiative while recognising when to ask for guidance.
- Looks at the bigger picture and thinks strategically about solutions with a proactive approach.
- Eligible to work in the UK.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Specialist - Risk & Compliance (Pune)
🏢 Artex Risk Solutions
📍 Pune