Role & responsibilities

- Ownership of the demand funnel and backlog across websites, mobile applications and configurator capabilities.
- Demand intake, triage, impact assessment, refinement, prioritisation recommendations and dependency management.
- Customer journey requirements spanning discovery, research, comparison, configuration and engagement experiences.
- Definition of business, operational and customer requirements for web, app and configurator capabilities.
- Support for content delivery, localisation, accessibility and customer experience improvements.
- Product evidence and documentation within Product 360, LeanIX and governance repositories.
- Identification and tracking of technical, operational and customer experience dependencies.
- Supporting implementation activities, testing readiness and operational handover activities.
- Monitoring adoption, engagement, channel performance and customer feedback.
- Supporting market and regional requirements whilst promoting globally reusable capabilities.
- Continuous improvement of channel capabilities using quantitative and qualitative customer insight.

Preferred candidate profile

Essential knowledge

- Product backlog and demand-management practices, including intake, triage, refinement, prioritisation, readiness and traceability.
- Customer-insight principles, including customer needs, behaviours, journeys, experiences and outcomes.




- Quantitative and qualitative research fundamentals and the appropriate use of each.
- Analytics and reporting concepts, including measures, dimensions, segmentation, trends, comparison and interpretation.
- Dashboard and data-visualisation principles, including clarity, audience needs and responsible presentation.
- Data-quality, metadata, lineage, access, consent, privacy, retention and governance fundamentals.
- Product lifecycle, agile delivery, integration, testing, service transition, accessibility and cyber fundamentals.
- Transparent communication of evidence, uncertainty, limitations, recommendations and actions.

Relevant experience

- Experience as a Product Specialist, Product Analyst, Business Analyst, junior Product Owner, Insight Analyst or comparable role.
- Experience managing demand or delivery across customer research, analytics, reporting, dashboards or data products.
- Experience translating business questions into structured research or analytical requirements.
- Experience working with researchers, analysts, data engineers, architects, delivery teams and business stakeholders.
- Experience presenting findings and recommendations to technical and non-technical audiences.
- Experience coordinating suppliers, agencies or professional-service partners.
- Experience working within data-governance, privacy, consent and security constraints.
- Experience supporting adoption, measuring value and driving continuous improvement.

📌 Product Specialist - Channel Management (Pune)
🏢 Jaguar Land Rover Automotive
📍 Pune