- To ensure accurate information flow of the tasks handled, and volumes fulfilled for an accurate timely business report.
- Work with various internal departments and become familiar with the overall businesses line-up to effectively work in view of functional and organizational matrices.
- Proactively monitoring project progress
- Resolving issues and initiating appropriate corrective action
- Creating reports and project documentation
- Analysing databases, doing quantitative and qualitative research
- Regularly participates in key projects or activities as a full contributing team member.
- Respond to customer queries in a timely manner.
- Update Project Management Workflow and Project document repositor
📌 Customer Service Executive - Service Delivery & Management (Pune)
🏢 Tata Communications
📍 Pune
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