Role & responsibilities

- Lead, motivate, and manage a team of field executives to achieve daily, weekly, and monthly sales targets.
- Monitor team performance, provide regular feedback, and ensure adherence to sales scripts and compliance guidelines.
- Conduct daily briefings, performance reviews, and coaching sessions for continuous improvement.
- Handle escalations, resolve customer queries, and ensure high customer satisfaction levels.
- Analyze sales data, prepare reports, and share insights with management.
- Ensure team members are trained and updated on insurance products and processes.
- Collaborate with the operations teams to optimize lead conversion and improve sales efficiency.
- Maintain discipline, attendance, and productivity within the team

Required Skills & Qualifications:





- Graduate in any discipline (preferred: business, commerce, or related field).
- Minimum 2 years of experience in telesales team handling, preferably in insurance, BFSI, or financial products.
- Excellent communication and interpersonal skills.
- Solid leadership, motivational, and team management skills.

Perks and Benefits:

- Attractive incentive structure on team performance.
- Health insurance and other company perks.
- Career growth opportunities within the organization.
- Positive and performance-driven work environment.

📌 FOS Team Lead (Pune)
🏢 Star Health insurance
📍 Pune