Location- Pune (WFO Only)
Role- Siebel CRM Developer (3+ Years Experience Required)
Job Description-
- Siebel CRM Developer with experience in Siebel configuration, scripting, workflows, integrations (REST/SOAP), EIM, and BI Publisher reports.
- Robust knowledge of Siebel Tools, Oracle SQL, and production support activities.
Role- Senior BA- Oracle Siebel CRM (6+ Years Experience Required)
Job Description-
- Worked as a Business Analyst for Oracle Siebel CRM applications and CRM enhancement projects.
- Gathered and analyzed business requirements from stakeholders and business users.
- Prepared Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), and process flow documents.
- Conducted requirement gathering workshops, client meetings, and gap analysis sessions.
- Coordinated with development, testing, and support teams for successful project delivery.
- Translated business requirements into functional specifications for technical teams.
- Worked closely with CRM users to understand business processes and system improvement needs.
- Prepared use cases, user stories,
workflows, and functional design documents.
- Supported UAT activities and coordinated defect tracking and resolution.
- Performed requirement validation, impact analysis, and change management activities.
- Assisted in CRM process improvement and automation initiatives.
- Coordinated with cross-functional teams including ERP, Infrastructure, and Integration teams.
- Monitored project progress and ensured timely delivery of requirements.
- Provided production support and handled user queries/issues.
- Participated in Agile/Scrum meetings including sprint planning, review, and daily status discussions.
- Prepared training materials and conducted knowledge transfer sessions for users.
- Maintained project documentation and status reports for management review.
Interested candidates share your updated CV at
[email protected]
Thanks & Regards,
Sneha Bamne
Executive HR | Actin Technologies (I) Pvt. Ltd.
📌 Siebel Developer and Senior BA- Oracle Siebel CRM (Pune)
🏢 Actin Technologies
📍 Pune