04 Nov
|
OS Ventures
|
Noida
Back Office Executive - Billing & Customer Support
Company: OS Ventures
Location: Sector 75, Noida
Work mode: Completely in office
Employment: Full-time, permanent
Salary: INR 8,000 to INR 14,000 per month, based on skills and suitability.
Office timings: 10:00 AM to 8:00 PM, with a lunch break. Sunday is a weekly holiday.
Experience: Freshers are welcome; prior experience is not mandatory.
Role and responsibilities
- Follow up with customers politely for outstanding payments and maintain accurate follow-up records.
- Send invoices to customers and respond to routine invoice and payment queries.
- Collect customer application forms and required supporting documents, check completeness, and coordinate for missing information.
- Maintain customer records, payment follow-up trackers, and office data accurately in Excel and other office systems.
- Handle customer calls and routine communication professionally, clearly, and courteously.
- Coordinate with internal teams and assist with other back office and administrative work.
Candidate requirements
- A sound educational background and robust practical skills; no fixed degree or qualification is mandatory.
- Fluent Hindi communication and a polite, confident, customer-friendly manner.
- Ability to speak clearly, listen patiently, and handle customer conversations professionally.
- English communication is an added advantage, not a requirement.
- Proficiency in using computers, Microsoft Excel, email, internet browsing, data entry, and routine office applications.
- Accuracy, organisation, responsibility, and willingness to learn.
- Ability to work from the Sector 75, Noida office.
Interview process and joining Joining will be available from 20 November 2026, following successful completion of two interview rounds: the first over a video call and the second in person at our Noida office.
📌 Back Office Executive - Billing & Customer Support (Noida)
🏢 OS Ventures
📍 Noida