HIRING ALERT JOIN A LEADING AIRLINE SUPPORT PROCESS!

Customer Support Executive Premium Airline Process

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Company: iEnergizer

Location: Upper Ground Floor, Weikfield IT Park, B Block, Viman Nagar, Pune

Work Mode: Work From Office

Reference Contact: HR Vinali (phone hidden)

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Key Responsibilities:

Handle customer calls related to airline services bookings, cancellations, rescheduling & general queries

Deliver excellent customer experience ensuring First Call Resolution (FCR)

Maintain qualified communication and adhere to quality standards

Collaborate with the team to achieve daily KRA’s & KPI’s

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Required Skills & Qualifications:

Graduation – Mandatory

Excellent English Communication (spoken & written)

Minimum 1 Year of BPO Experience (Domestic / International / Travel Process – Customer Service)

*Experience must be on paper

*NOTE - No Technical Service, IT Service or Back End Experience will be counted, ONLY Customer Service*

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Shift Details:

247 Rotational 10hrs Shifts

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Salary UPTO:

41,500 CTC per month (Approx. 4.9 LPA)

Working Days: 5 Days a Week | 2 Rotational Week Offs

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Build your career with India’s Premium Airline Support Process!

Apply Now & Soar High with iEnergizer!

📌 Walk-in || Mega Walk-In Drive @ IEnergizer Pune For GDS Travel Customer Service
🏢 iEnergizer
📍 Pune