SPE/SME/Team Lead

Roles and Responsibilities

- Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
- Identify and address denial management strategies to minimize write-offs and improve revenue cycle management (RCM).
- Collaborate with internal teams such as patient access, insurance verification, and coding to ensure accurate claims processing.
- Utilize US healthcare knowledge and RCM expertise to effectively communicate with customers and resolve complex billing issues.
- Maintain accurate records of all interactions with patients, providers, and payers.

Desired Candidate Profile

- 1-8 years of experience in AR calling or similar role in the US healthcare industry.
- Strong understanding of accounts receivable processes,



including denial management and RCM principles.
- Excellent communication skills for effective interaction with customers over phone calls.
- Ability to work independently from home office workplace with minimal supervision.

Valid PAN Number - _____________________(Why PAN Required > Mandatory to Process Candidature & Find Duplicity in Internal PAN Validation Process and also to initiate a screening call.

Please reach out in case of any queries.

Sonali Chattopadhyay I Associate People Success

Orcapod Consulting Services Pvt Ltd.

Email I [email protected]

www.orcapodservices.com

(phone hidden)

📌 Accounts Receivable Caller / SPE/SME/TL (Kolkata)
🏢 Orcapod Consulting Services
📍 Kolkata