Position Overview

We are seeking an organized, proactive, and customer-focused Administrative Executive to oversee the day-to-day front office and operational activities of our coaching institute. In this role, you will be the primary point of contact for students, parents, and faculty, ensuring a seamless learning environment, smooth administrative workflows, and excellent student support services.

Key Responsibilities

1. Student & Operations Management

- Coordinate student enrollments, issue ID cards, batch allocations, and study material distribution.
- Maintain up-to-date physical and digital student records (attendance, contact details, fee payment logs).
- Assist in organizing periodic mock tests, competitive exam simulations, and parent-teacher meetings (PTMs).
- Manage test schedule logistics, answer sheet printing, scanning, and score entry/distribution.

2. Faculty & Classroom Coordination

- Maintain daily class schedules, faculty timetables, and classroom allocations.
- Track faculty attendance and coordinate substitute arrangements for absent instructors.
- Ensure classrooms are properly set up with necessary teaching aids (projectors, markers, whiteboards, sound systems).

3. Facility & Inventory Management





- Oversee institute cleanliness, hygiene, lighting, AC functionality, and overall branch maintenance.
- Manage vendors for office supplies, stationery, printing, and equipment maintenance.
- Maintain inventory counts of books, uniform sets, test series booklets, and general office supplies.

Key Performance Indicators (KPIs)

- Accuracy and timeliness of student records and test score updates.
- On-time fee collection rate and reduced overdue balances.
- Smooth daily class schedule execution without operational friction.

Requirements & Qualifications

- Education: Bachelors degree in any discipline (Business Administration, Commerce, or Arts preferred).
- Experience: 1- 3 years of experience in administration, front-desk operations, or customer service (experience in coaching institutes, schools, or ed-tech is a plus).

Technical Skills:

- Proficiency in MS Office (Word, Excel, PowerPoint).
- Basic speed and accuracy in data entry.

Soft Skills:

- Excellent verbal and written communication skills in [English / Local Language].
- Solid interpersonal skills and a patient, welcoming attitude toward students and parents.

📌 Administration Officer (Mumbai Suburban)
🏢 ALLEN CAREER INSTITUTE
📍 Mumbai Suburban