Job Title: Server Support L1 Data Center Operations

Job Location: Chandivali, Mumbai
Experience: 1+ Year
Salary Budget: Up to 4.5 LPA
Notice Period: Immediate Joiners Only
Working Days: 6 Days a Week
Shift: 247 Rotational Shifts (Day/Night)
Communication: Valuable verbal and written communication

Job Description

We are looking for a proactive Server Support L1 / Data Center Operations Engineer to manage day-to-day physical data center operations, server and hardware monitoring, asset inventory, connectivity checks, and vendor coordination.

The ideal candidate should have hands-on experience in data center support, physical server handling, hardware monitoring, basic troubleshooting, and incident management.

Key Responsibilities

- Perform physical data center operations, including rack access, temperature monitoring, and data center hygiene.
- Monitor server and network device status, physical LEDs, alarms, and indicators; report amber LED alerts and coordinate with relevant support teams.
- Perform authorized server rebooting, power cycling, and basic hardware troubleshooting.
- Check physical network connectivity, cabling, and console port connections for remote device management.
- Troubleshoot frozen remote sessions and escalate unresolved issues to the appropriate technical teams.
- Maintain and update server inventory, rack diagrams, cabling details, power circuits, and data circuits in the designated portal.
- Manage inward and outward movement of IT assets,



maintain records, and coordinate with asset management teams.
- Verify Bill of Materials (BOM) and assist vendors with device mounting and installation activities.
- Review equipment movement documentation and follow approved data center access and change procedures.
- Issue gate passes, escort authorized vendors, and coordinate data center activities.
- Raise and follow up on tickets with data center service providers for facility-related issues and cross-connect requirements.
- Coordinate data center cabling activities with vendors and internal teams.
- Update device records and purchase order details in SMART or similar tools.
- Follow Incident, Change, and Problem Management processes, operational procedures, and escalation matrices.
- Coordinate with server, network, asset management, and data center teams until issues are resolved.
- Required Skills

- Basic knowledge of servers, computer hardware, and data center operations.
- Hands-on exposure to physical server handling, rebooting, and power cycling.
- Knowledge of rack management, server LEDs, cabling, and physical network connectivity.
- Basic understanding of LAN connectivity, console ports, and remote management.
- Experience in asset inventory management and data center documentation.
- Basic knowledge of incident logging, ticketing, escalation, and change management.
- Good communication, coordination, and follow-up skills.

📌 Server Support-Data Center Operations-K (Mumbai)
🏢 Advance Career Solutions
📍 Mumbai