Assistant Manager / Deputy Manager IT (Site Coordination & Infrastructure)

Department: Information Technology

Location: Head Office (HO) Site Coordination and Project Support

Experience: 58 Years

Role Type: Full-Time

1. Job Summary

We are looking for a technically strong and proactive Assistant Manager / Deputy Manager IT to coordinate IT infrastructure activities across multiple project sites from Head Office. The candidate should have hands-on experience in establishing, implementing, troubleshooting, and maintaining site IT infrastructure, including networking, Wi-Fi, CCTV surveillance, video conferencing, and walkies-talkie communication systems.

The role requires close coordination with site teams, vendors, service providers, and internal departments to ensure timely execution, smooth operations, and effective resolution of IT infrastructure issues. The candidate should also have good local vendor contacts and the ability to mobilize technical resources quickly whenever required.

2. Key Responsibilities

A. Network Infrastructure & Establishment

- Plan, establish, and maintain IT network infrastructure at project sites and offices.
- Configure and troubleshoot managed switches, network racks, patch panels, LAN cabling, and structured cabling.
- Implement and manage wired and wireless network infrastructure, including enterprise Wi-Fi access points and controllers.
- Coordinate internet connectivity, leased lines, broadband, and other network service providers.
- Troubleshoot network connectivity, IP addressing, VLANs, and related infrastructure issues.
- Ensure proper network documentation, connectivity diagrams, and equipment inventories.

B. CCTV & Surveillance Systems

- Coordinate the installation, commissioning, and maintenance of CCTV surveillance systems at project sites.
- Have hands-on knowledge of IP cameras, NVRs, DVRs, PoE switches, storage, and remote monitoring solutions.
- Plan camera coverage in coordination with site requirements and security teams.
- Troubleshoot camera connectivity, recording, storage, and remote-access issues.
- Ensure timely installation, preventive maintenance, and restoration of non-functional devices.

C. Video Conferencing & Meeting Room Solutions

- Implement and maintain video conferencing systems and meeting room solutions.
- Coordinate the setup of cameras, microphones, speakers, displays, VC systems, and related accessories.
- Troubleshoot audio/video quality, network connectivity, and meeting-room equipment issues.
- Coordinate with OEMs and service providers for installation, configuration, and technical support.

D. Walkie-Talkie & Communication Systems

- Coordinate the deployment, configuration, and maintenance of walkie-talkie/radio communication systems.
- Manage device allocation, accessories, battery replacements, repairs, and service requests.




- Coordinate with authorized radio communication vendors and service providers for technical support and applicable licensing requirements.
- Ensure communication equipment is operational and available as per site requirements.

E. Site Coordination from Head Office

- Act as the primary IT coordination point between Head Office and all project sites.
- Collect site IT requirements and prepare implementation plans, material requirements, and cost estimates.
- Coordinate site visits, installations, commissioning, and troubleshooting activities.
- Monitor project progress, pending issues, vendor commitments, and closure timelines.
- Conduct regular follow-ups with site teams and submit status reports to IT management.
- Ensure all site IT requirements are completed within agreed timelines and approved budgets.

F. Vendor & Service Provider Management

- Maintain and develop a reliable network of local IT vendors, system integrators, network engineers, CCTV technicians, and communication equipment service providers.
- Identify and mobilize suitable local technical resources for urgent site requirements.
- Obtain quotations, compare pricing, coordinate procurement, and monitor service delivery.
- Manage vendor visits, installation schedules, service-level commitments, and escalation processes.
- Build strong local contacts to ensure quick response times, competitive pricing, and uninterrupted site operations.
- Verify completed work, service reports, equipment installations, and vendor invoices before recommending closure.

G. IT Asset & Documentation Management

- Maintain an updated inventory of IT infrastructure and communication equipment deployed at each site.
- Track installation status, warranty, AMC, repairs, replacements, and equipment movements.
- Maintain site-wise IT records, network diagrams, installation reports, and vendor contact lists.
- Prepare periodic reports covering completed activities, pending work, infrastructure issues, and expenditure.

H. Support & Preventive Maintenance

- Provide technical guidance to site IT teams and local support engineers.
- Ensure preventive maintenance schedules are followed for network, CCTV, Wi-Fi, VC, and communication systems.
- Coordinate incident resolution and escalate critical issues to the appropriate vendors or OEMs.
- Ensure minimum downtime and reliable operation of IT infrastructure across all sites.

3. Required Technical Skills





- Strong practical knowledge of LAN/WAN infrastructure and managed network switches.
- Hands-on experience with enterprise Wi-Fi solutions and wireless access points.
- Positive knowledge of IP CCTV cameras, NVRs, PoE switches, and surveillance systems.
- Practical experience in video conferencing and meeting room installations.
- Knowledge of walkie-talkie and radio communication systems.
- Understanding of structured cabling, network racks, patch panels, and fiber connectivity.
- Basic knowledge of routers, firewalls, VLANs, IP addressing, and network troubleshooting.
- Proficiency in MS Excel, Word, email communication, reporting, and documentation.

4. Experience & Qualifications

- Bachelor's degree or diploma in IT, Computer Science, Electronics, Networking, or a related field.
- 58 years of relevant experience in IT infrastructure implementation, site coordination, and technical support.
- Experience managing IT infrastructure across multiple offices, project sites, industrial facilities, or construction sites.
- Proven experience coordinating vendors, service providers, and field engineers.
- Ability to independently manage site requirements from initial assessment through installation, commissioning, and support.

5. Essential Personal Competencies

- Strong coordination, communication, and vendor management skills.
- Practical, hands-on approach to technical problem-solving.
- Good local market knowledge and established vendor/service provider contacts.
- Ability to manage multiple sites, priorities, and urgent requirements.
- Strong follow-up, accountability, and timely reporting.
- Willingness to travel to project sites whenever required.
- Ability to work independently while coordinating closely with Head Office management.

6. Key Performance Indicators (KPIs)

- Timely completion of site IT infrastructure installations and commissioning.
- Reduced downtime of network, Wi-Fi, CCTV, VC, and communication systems.
- Timely resolution of site IT issues and vendor service requests.
- Effective vendor coordination and control of implementation costs.
- Availability of accurate site-wise IT asset inventories and documentation.
- Timely submission of project progress reports and closure reports.
- Availability of reliable local vendors and technical support resources.
- Compliance with approved technical standards, budgets, and implementation timelines.

7. Preferred Candidate Profile The ideal candidate should be a hands-on IT infrastructure professional who can coordinate and execute site-level IT requirements independently from Head Office. The candidate must be comfortable dealing with site management, vendors, service providers, and technical teams, while ensuring that all infrastructure requirements are implemented efficiently, economically, and on time.

📌 Assistant Manager & Deputy Manager IT (Hyderabad)
🏢 RITHWIK PROJECTS PRIVATE
📍 Hyderabad