Role & Responsibilities

- Oversee day-to-day branch operations, ensuring compliance with banking policies, audit requirements, and regulatory guidelines.
- Manage customer service delivery, account servicing, operational controls, and timely resolution of customer queries.
- Monitor branch productivity, transaction accuracy, cash management, and operational risk parameters.
- Lead and mentor branch operations staff, ensuring adherence to service standards and process efficiency.
- Coordinate with business, compliance, and support teams to drive seamless branch functioning and enhance customer experience.

Preferred Candidate Profile

- Graduate/Postgraduate with 4-8 years of banking operations experience.
- Robust understanding of branch operations, regulatory compliance, and audit management.
- Proven team handling and stakeholder management skills.
- Customer-centric approach with strong problem-solving abilities.
- Experience in retail branch banking and operational governance preferred

📌 Assistant Branch Manager-Inbound_BRANCH BANKING (Rajasthan)
🏢 Kotak Securities
📍 Rajasthan