Job Summary

Provide desktop and technical support to end users, ensuring smooth day-to-day IT operations and productivity.

Responsibilities

- Install, configure, upgrade, and troubleshoot desktops, laptops, operating systems, and IT peripherals.
- Diagnose and resolve hardware, software, and system-related issues through onsite and remote support.
- Support Windows, Linux, and macOS environments, including desktop hardware and office automation equipment.
- Install and troubleshoot printers, scanners, antivirus software, and other computer peripherals.
- Manage support tickets, incident records, troubleshooting documentation, and knowledge-base procedures.
- Follow IT security policies, support network security practices, and resolve antivirus-related issues.
- Solid problem-solving, communication, customer-service, multitasking, and remote-support skills, with flexibility for travel and after-hours support when required.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Desktop Support Engineer (Hyderabad)
🏢 Knowledgesprint Technologies
📍 Hyderabad