Business Criticality definition, Disaster Recovery definitions, and other related tasks
- Support P&T; Managers in initiative lifecycle tasks such as:
Review and clean-up activities of configuration items in ServiceNow
Remediation of open security exceptions
Follow up on request for changes to cloud resources
- Document all processes/activities for future training and knowledge transfer
Software Lifecycle Management (50 %):
- Gather, document and communicate detailed requirements for technology solutions
- Support the development of delivery plans, change requests and business cases
- Support development of test strategy and plans
- Support user acceptance testing
- Coordinate engagement of P&T;, business and 3rd party vendor resources
- Coordinate and monitor completion of work performed by all parties
- Identify, document and raise issues or risks to P&T; Manager
- Book and facilitate meetings with business, team stand ups, sprint planning meetings, sprint reviews
and retrospectives
- Prepare draft communications
- Update Initiative Management Tracker and prepare status updates
- Create document repositories for initiative and ensure proper documentation
- Ensure checklist items for each track have been completed
- Ensure ServiceNow records are complete prior to asset go-live
- Create service catalog requests
- Handle administrative tasks as required to support planning., delivery to operations.
Shift:6pm-3am & 7pm-4am
📌 ITProject Management/Coordinator-NIGHT SHdays max notice period (Kolkata)
🏢 PwC Acceleration Center India
📍 Kolkata
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