Senior Tax Processing Specialist

Roles and Responsibilities

- Prepare and file an average of 750+ Sales and Use Tax returns monthly for Level 34 clients, ensuring accuracy and compliance with applicable tax regulations.
- Manage new client implementations, including onboarding and setting up tax data files in various formats.
- Maintain client relationships through regular communication, recommend process improvements, and resolve complex client issues.
- Transition client accounts to junior team members and mentor at least four junior staff members.
- Develop training materials and conduct peer coaching sessions to support team development.
- Lead or participate in 1–3 MSO special teams, driving innovation, efficiency, and process improvements.
- Use Microsoft 365, Excel, and Vertex Indirect Tax Returns (VITR) to improve operational efficiency and develop automation tools.
- Review and reconcile client tax data, investigate discrepancies, and implement corrective actions.
- Prepare monthly client summary reports and maintain accurate documentation.
- Initiate electronic tax filings and payments, coordinating with team members to ensure timely submissions.
- Monitor and resolve notices from taxing jurisdictions, ensuring proper documentation and timely resolution.
- Independently analyze and resolve complex tax reporting issues using sound qualified judgment.
- Contribute to the development, improvement, and documentation of internal processes and procedures.
- Work additional hours during peak monthly processing periods, typically from the 5th to the 20th of each month.




- Undertake other responsibilities and participate in projects as assigned.

Supervisory Responsibilities

- This position does not have direct supervisory responsibilities.
- Serve as a formal mentor to four or more junior staff members, develop training materials, and lead peer coaching sessions.

Knowledge, Skills and Abilities

- Comprehensive knowledge of complex tax compliance issues for Level 3–4 clients, with specialized expertise in at least two areas.
- Proficiency in Microsoft Excel, Microsoft 365, and Vertex Indirect Tax Returns (VITR).
- Ability to leverage technology to create or enhance efficiencies and automation tools, with a focus on innovation.
- Excellent oral and written communication and interpersonal skills.
- Strong attention to detail, organizational skills, and the ability to manage time and priorities effectively.
- Demonstrated ability to mentor, train, and coach junior staff members.
- Experience servicing large, complex client accounts and resolving challenging client issues.
- Ability to work independently and exercise sound professional judgment when resolving complex issues.
- Customer-focused and results-oriented mindset.
- Willingness to lead and participate in special teams and process improvement initiatives.

Education and Training

- Bachelor's degree in Accounting, Business, or a related field, or equivalent relevant experience.
- 8–12 years of related experience in tax processing, accounting, or business.
- Prior mentoring or leadership experience is required.
- IPT Sales Tax School Course I and II certification, or equivalent certification, is required.

📌 Senior Tax Specialist (Hyderabad)
🏢 Embarkgcc Services
📍 Hyderabad