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Location: Channo
Role Coverage: Channo Foods and PGCS Beverages manufacturing plants at Channo and Ujjain

Role Purpose

Complex manufacturing environments require strong HR leadership capable of managing industrial and employee relations, statutory compliance, frontline workforce requirements, site leadership partnerships and organizational culture.

The Cluster HR will lead the HR agenda across Channo Foods and PGCS Beverages manufacturing operations at Channo and Ujjain. Based at Channo, the role will partner closely with site leadership and HR stakeholders to strengthen workforce stability, manage industrial relations risks, drive people effectiveness and enable business performance across the cluster.

The role requires a seasoned manufacturing HR professional with strong hands-on plant HR experience, demonstrated expertise in ER/IR, and the ability to operate effectively across multiple sites and business operations.

Key Responsibilities

1. Cluster HR Leadership & Business Partnering

- Lead the HR agenda across the Channo Foods and PGCS Beverages manufacturing operations at Channo and Ujjain.
- Partner with Plant Heads and functional leaders to align people priorities with manufacturing objectives and business requirements.
- Translate business priorities into effective HR plans covering organization effectiveness, workforce capability, employee engagement and productivity.
- Drive consistent HR practices, governance and execution across sites while addressing site-specific requirements.
- Advise business leaders on people-related risks, organizational changes and workforce decisions.

2. Employee Relations & Industrial Relations (ER/IR)

- Drive employee and industrial relations across the cluster, fostering constructive employee relationships and workforce stability.
- Manage union relationships, collective bargaining, wage negotiations and long-term settlements, as applicable.
- Address complex employee grievances, disciplinary matters, investigations and sensitive ER escalations.
- Build effective relationships with employee representatives, contract labour stakeholders and relevant external authorities.
- Identify emerging industrial relations risks and implement proactive interventions to protect business continuity.
- Partner with site HR teams and central ER/IR stakeholders on complex cases and strategic interventions.

3. Statutory Compliance & Risk Management

- Ensure compliance with applicable labour laws, statutory obligations, company policies and internal governance standards.
- Oversee compliance relating to contract labour, workforce deployment, statutory records, audits and employee documentation.
- Monitor compliance risks across sites and ensure timely closure of audit observations and corrective actions.
- Partner with Legal,



central HR and relevant stakeholders on regulatory matters, inspections and sensitive employee issues.
- Establish effective processes to anticipate, escalate and mitigate workforce-related risks.

4. Frontline Workforce Management & Productivity

- Lead workforce planning across permanent, temporary, contract and apprentice workforces.
- Partner with manufacturing leaders to optimize manpower deployment, attendance, productivity and labour costs.
- Align workforce requirements with production plans, operational capacity and business priorities.
- Strengthen contract labour governance and contractor workforce management.
- Drive initiatives to improve workforce efficiency, capability and operational effectiveness.

5. Talent Management & Organization Effectiveness

- Drive talent and capability development for plant employees, frontline leaders and HR teams.
- Partner with Talent Acquisition to fulfil critical manufacturing and functional hiring requirements.
- Support performance management, succession planning, talent reviews and leadership development.
- Strengthen employee engagement, retention, recognition and internal talent mobility.
- Identify organizational capability gaps and implement interventions aligned with business needs.

6. Culture, Engagement & Change Management

- Foster a high-performance culture grounded in accountability, inclusion, collaboration and continuous improvement.
- Drive employee communication, engagement initiatives and mechanisms for frontline employee feedback.
- Partner with site leadership and EHS teams to strengthen employee participation in safety and culture initiatives.
- Support organizational change, restructuring and workforce transitions, as required.
- Promote consistent people practices and collaboration across Foods and Beverages operations.

7. HR Operations & Governance

- Ensure effective execution of core HR processes, including employee lifecycle management, attendance, payroll coordination, advantages and employee services.
- Establish regular reviews of manpower, absenteeism, attrition, labour costs, employee relations cases and compliance.
- Use HR analytics and workforce insights to support evidence-based business decisions.
- Drive process improvements and consistent HR operating standards across the cluster.

8. Stakeholder Management & Team Leadership

- Build strong partnerships with Plant Heads, manufacturing leadership, central HR, ER/IR, Legal, Finance, EHS and other relevant stakeholders.
- Lead,



coach and develop site HR teams, as applicable to the organizational structure.
- Establish clear accountability for HR deliverables, compliance and employee relations outcomes.
- Share best practices across sites and strengthen the overall effectiveness of the cluster HR function.

Candidate Profile

Education

- Postgraduate qualification in Human Resources, Personnel Management, Industrial Relations or a related discipline.

Experience

- Approximately 816 years of relevant HR experience, preferably in FMCG or large-scale manufacturing.
- Robust hands-on experience in plant HR and complex manufacturing environments.
- Demonstrated expertise in employee relations, industrial relations, statutory compliance and frontline workforce management.
- Experience managing union relationships, collective bargaining, wage negotiations or long-term settlements, wherever applicable.
- Experience partnering with Plant Heads and senior business stakeholders on people priorities and operational challenges.
- Exposure to multi-site HR responsibilities or cluster-level HR business partnering.
- Experience working with central or corporate ER/IR teams on complex matters is desirable.

Preferred Background

- FMCG, food processing, beverages or other large-scale manufacturing organizations.
- Experience managing complex, workforce-intensive and unionized manufacturing environments.
- Exposure to multiple sites, diverse workforce populations and cross-functional business stakeholders.
- Demonstrated ability to balance hands-on operational HR requirements with strategic business partnering.

Critical Competencies

- Strong industrial and employee relations expertise.
- Sound knowledge of labour legislation and statutory compliance.
- Business partnering and stakeholder influence.
- Frontline workforce planning and productivity management.
- Risk assessment, conflict resolution and negotiation.
- Organizational effectiveness and change management.
- Data-driven decision-making and governance.
- Leadership maturity, integrity and execution excellence.

Key Success Measures

- Effective HR partnership and stakeholder confidence across the covered manufacturing sites.
- Proactive identification and management of ER/IR risks.
- Strong statutory compliance and timely closure of audit observations.
- Workforce stability and effective manpower cost management.
- Improved employee engagement, frontline capability and organizational effectiveness.
- Consistent HR governance and collaboration across Foods and Beverages operations.

Role Expectations

The successful candidate must be comfortable operating in a complex manufacturing environment, managing sensitive employee relations matters, engaging directly with frontline employees and site leadership, and travelling between Channo and Ujjain as required.

📌 PepsiCo Opportunity - Cluster HR Foods & Beverages (India)
🏢 PepsiCo
📍 India