Position: SOE Manager / Grade: Manager

Location: India (Bangalore)

Reporting to: Global SOE Senior Manager - DDN Business Unit

Job Summary

The SOE manager is responsible for leading global execution management across a defined manufacturing network, ensuring alignment between customer demand, operational capabilities, and commercial priorities. The role drives execution excellence, revenue realization, service performance, and risk mitigation across 4 in-house factories supporting 2B+ in revenue. Leading a team of 10+ planners and analysts, the position serves as a critical integrator between global strategy and operational execution, enabling agile decision-making in a fast-paced, high-growth environment.

Responsibilities Factory SOE Execution Ownership

- Own SOE execution across 4 manufacturing sites, ensuring alignment between demand, supply, and production plans
- Drive short-term execution decisions to protect customer service and delivery performance
- Lead plant-level weekly SOE cadences focused on exception management and recovery actions
- Ensure adherence to global SOE standards, governance, and processes

Operational Excellence KPI Delivery

- Deliver against key metrics: On-Time Delivery, Past Due, Lead Time Accuracy, Response Time, and Inventory Health
- Drive root cause analysis and corrective actions for service gaps and supply constraints
- Implement continuous improvement initiatives to enhance reliability, responsiveness, and efficiency
- Standardize ways of working across factories to improve consistency and execution rigor

Customer Commercial Alignment





- Partner closely with Customer Care and Sales teams to ensure clear prioritization and fast response to demand changes
- Support escalation management with structured, data-driven solutions
- Translate commercial priorities into executable supply actions at plant level

Managing Complexity, NPI Migrations

- Ensure operational readiness for new product introductions and product migrations
- Coordinate with planning, manufacturing, and supply teams to mitigate risks during transitions
- Manage demand volatility and supply constraints with agility and structured decision-making

Financial Service Performance

- Balance service, cost-to-serve, and inventory objectives in daily execution decisions
- Support achievement of working capital and cost targets through disciplined planning and execution
- Use data and analytics to optimize trade-offs between service and cost

People Leadership Capability Building

- Lead and develop a team of ~10 SOE planners/analysts
- Coach team on problem-solving, prioritization, and decision-making
- Establish clear roles, accountability, and performance expectations
- Build a high-performance, accountable, and collaborative team culture

SOE Process Adoption Maturity





- Drive adoption of global SOE processes, tools, and KPIs
- Ensure high-quality data, system discipline, and process compliance (SAP, S4 Hana, IBP Response)
- Support SOE maturity roadmap deployment at factory level

Qualifications

- Bachelor's degree in business administration, Supply Chain Management, Logistics, Industrial Engineering or a related field. An MBA or master's degree is preferred.
- 10 to 15 yrs of experience in supply chain planning, or operations in a multinational environment. Exposure to high-growth environments, NPI, and product migrations preferred.
- Minimum of 5 years of experience in people management, leading diverse teams in a global environment.
- Proven experience in Sales and Operations Execution (SOE) or related roles. Experience in managing operational processes related to factory material planning, Distribution requirement planning, supply chain management, and inventory optimization.
- Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
- Robust analytical skills with the ability to interpret complex data and drive actionable insights.
- Highly Competent with supply chain management software and analytics tools. Advanced proficiency in SAP, particularly in order management and MM Module. IBP Response module experience preferred.
- Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.
- Understand business drivers and able to balance short- and long-term objectives.

📌 MGR II SUPPLY CHAIN (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru