We are looking for enthusiastic and customer-oriented professionals to join our team for an International Voice Process. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle customer queries professionally.
Roles and Responsibilities:
- Handle inbound and/or outbound customer calls for international clients.
- Provide effective solutions to customer queries and concerns.
- Maintain high standards of customer service and customer satisfaction.
- Communicate clearly and professionally with international customers.
- Document customer interactions and update relevant information in the system.
- Meet defined performance targets and quality standards.
Required Skills:
- Excellent verbal communication skills in English.
- Robust listening, problem-solving, and interpersonal skills.
- Customer-focused attitude with a professional approach.
- Willingness to work in rotational night shifts.
- 5 working days per week.
- Rotational night shifts.
- Work from office.
- Opportunity for professional development and career growth.
📌 Walk-in || International Voice Process Executive (Bhopal)
🏢 Sutherland
📍 Bhopal
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