Role & responsibilities

A. Nursing Administration and Leadership

- Lead and manage all nursing services across inpatient, outpatient, emergency, ICU, operation theatre, and other clinical departments.
- Develop and implement nursing policies, procedures, protocols, and standard operating procedures (SOPs).
- Establish nursing objectives aligned with the hospital's mission, vision, and strategic goals.
- Supervise nursing leadership and ensure accountability at all levels.
- Participate in hospital management meetings and contribute to operational decision-making.

B. Quality Assurance and Patient Safety

- Ensure compliance with nursing standards, clinical protocols, and patient safety policies.
- Monitor nursing quality indicators, patient outcomes, nursing audits, and incident reports.
- Lead initiatives to prevent healthcare-associated infections, medication errors, pressure injuries, and patient falls.
- Ensure compliance with applicable NABH standards and other relevant regulatory requirements.
- Coordinate corrective and preventive actions following audits, incidents, and patient complaints.

C. Human Resource Management

- Assess nursing manpower requirements and develop staffing plans based on patient acuity and workload.
- Oversee recruitment, selection, deployment, orientation, and retention of nursing personnel.
- Ensure appropriate nurse-to-patient staffing according to applicable norms and hospital requirements.
- Conduct performance appraisals and support career development and succession planning.
- Address staff grievances, disciplinary matters, and professional conduct issues in accordance with hospital policy.

D. Training and Career development

- Develop annual nursing education and training plans.




- Ensure regular training in BLS, ACLS, infection control, emergency response, and patient safety, as appropriate.
- Assess nursing competencies and ensure staff are qualified for their assigned clinical areas.
- Promote evidence-based nursing practice, continuing education, and professional development.
- Mentor nursing leaders and encourage clinical excellence.

E. Clinical Operations and Coordination

- Ensure continuity and consistency of nursing care across all shifts and departments.
- Coordinate with medical, quality, infection control, pharmacy, HR, and hospital operations teams.
- Ensure adequate availability of nursing supplies, equipment, medications, and emergency resources.
- Monitor patient admissions, transfers, discharges, and escalation of care from a nursing perspective.
- Ensure accurate nursing documentation, effective shift handovers, and appropriate delegation of responsibilities.

F. Regulatory Compliance and Risk Management

- Ensure nursing personnel maintain valid professional registration and required competencies.
- Maintain nursing records, duty rosters, training records, and departmental documentation.
- Support internal and external inspections, accreditation assessments, and regulatory audits.
- Investigate nursing-related incidents and implement risk-reduction measures.
- Ensure compliance with applicable laws,



professional codes of conduct, confidentiality requirements, and hospital policies.

G. Budget and Resource Management

- Prepare and monitor the annual nursing department budget.
- Control nursing-related operational expenses without compromising patient safety.
- Oversee utilization and maintenance of nursing equipment and supplies.
- Identify opportunities to improve productivity, reduce wastage, and optimize staffing.
- Participate in procurement planning for nursing equipment and clinical consumables.

H. Patient and Family Experience

- Promote compassionate, ethical, respectful, and patient-centered nursing care.
- Review and address nursing-related patient complaints and feedback.
- Ensure privacy, dignity, informed communication, and confidentiality.
- Promote effective communication between nursing staff, patients, and families.

Preferred candidate profile

- M.Sc. Nursing preferred, with relevant nursing administration or leadership experience.
- B.Sc. Nursing may be considered depending on hospital policy and applicable requirements.
- Valid registration with the appropriate State Nursing Council.
- Additional qualifications in healthcare administration, hospital management, or nursing leadership are desirable.

Essential Competencies

- Strategic leadership and decision-making.
- Clinical governance and quality management.
- Manpower planning and workforce management.
- Communication, negotiation, and conflict resolution.
- Financial planning and resource optimization.
- Risk management and regulatory compliance.
- Data analysis, reporting, and performance improvement.
- Ethical leadership and patient-centered care.

📌 Chief Nursing Officer (Patna)
🏢 Medanta
📍 Patna