Job Description

Senior Sales Operations Analyst (Certified Salesforce Admin)

Location: Hyderabad (4+ hours overlap with US Eastern Time required)

About Koantek

Koantek is a Databricks-exclusive systems integrator helping enterprises and high-growth companies modernize their data platforms and put AI into production. We're backed by Databricks Ventures and have been named a Databricks Partner of the Year multiple times, working across financial services, healthcare, retail, manufacturing, and digital-native businesses.

Salesforce is our system of record for pipeline, bookings, and forecast — and it needs to keep pace with how fast we're growing. This role’s primary focus is supporting its rebuild into a platform the business trusts and runs on.

The role

As Senior Sales Operations Analyst, you are the hands-on administrator of Koantek’s Salesforce org. The Director of Revenue Operations sets the strategy; you support turning it into design and build — data model, automation, integrations, and the reporting the executive team uses to run the business.

This is a builder's role as we have a significant set of changes ahead. You'll take a business requirement, challenge it where it doesn't hold up, recommend the right technical approach, and own it — documented, tested, and adopted. Success is measured in data the sales team trusts and reports leadership doesn't have to second-guess.

What you'll do

- Partner with the Director of Rev Ops to translate strategy into technical design: scope requirements, recommend the right solution, and build it

- Redesign and clean up the data model — objects, fields, record types, page layouts, and picklists — retiring what's unused and standardizing what's left

- Own data quality: deduplication, validation rules, required fields, and recurring hygiene audits so pipeline data is right the first time

- Build and maintain automation in Flow — stage gates, approval processes, assignment and routing rules, alerts — and migrate any legacy Workflow Rules and Process Builder





- Build and maintain standardizing the forecasting and reporting layer: pipeline, forecast, bookings, conversion, and win/loss reports and dashboards for sales leadership and the executive team

- Support reporting on core metrics — pipeline coverage, stage conversion, velocity, win rate, ACV/TCV — so every report tells the same story

- Manage integrations between Salesforce, Apollo and the rest of the GTM stack, including field mapping, sync rules, troubleshooting

- Run release management: sandboxes, testing, deployments, release notes, and a prioritized backlog

- Own users, profiles, permission sets, roles, and sharing rules; keep the org secure and audit-ready

- Stay current on Salesforce releases and recommend new features (including Einstein and Agentforce) where they solve a real problem

What we're looking for

Required

- 5+ years of hands-on Salesforce administration, primarily Sales Cloud, in a B2B environment

- Salesforce Certified Administrator

- Proven track record leading a large-scale org redesign or cleanup — data model, automation, and data migration — not only day-to-day support

- Expert in Flow; strong with validation rules, approval processes, and the Salesforce security and sharing model

- Advanced skills building Salesforce reports and dashboards

- Comfort with SOQL, Data Loader, and bulk data operations

- Experience integrating Salesforce with sales engagement and prospecting tools (e.g., Apollo, Outreach, Salesloft) and other GTM systems

- Able to take a strategy-level ask, ask the right questions, and turn it into a technical spec and build plan with minimal direction

- Clear written communicator who documents what they build

Nice to have

- Advanced Administrator,



Platform App Builder, CPQ Specialist, or Sales Cloud Consultant certifications

- Experience at a systems integrator, consultancy, or professional services firm (SOW-based deals, resourcing, delivery handoff)

- CRM Analytics or Tableau, or experience moving Salesforce data into Databricks or another data warehouse for analysis

- Salesforce Billing or Revenue Cloud experience

Requirements
Must-Have Qualifications -Strong professional experience in full-stack application development. -Demonstrated experience designing and building production Single Page Applications (SPAs). -Robust hands-on experience with modern front-end frameworks such as React, Angular, or equivalent. -Strong Java Script and Type Script development experience. -Experience building backend applications, services, and APIs using technologies such as FastAPI, Flask, Node.js, or equivalent frameworks. -Strong experience working with relational databases, including database design, queries, application integration, and performance considerations. -Hands-on experience with PostgreSQL or comparable relational database technologies. -Experience integrating front-end applications with backend APIs and data services. -Understanding of modern application architecture, authentication, security, testing, and deployment practices. -Ability to independently take a feature or application from concept through implementation and delivery. Nice-to-Have Qualifications -Experience developing and deploying Databricks Apps. -General hands-on experience with the Databricks Data Intelligence Platform. -Experience integrating custom applications with Databricks data, APIs, SQL warehouses, or other platform capabilities. -Familiarity with Databricks technologies such as Unity Catalog, Databricks SQL, Delta Lake, and Lakehouse architectures. -Experience building data-intensive or analytics-focused web applications. -Cloud application development experience with AWS, Azure, or GCP. -Experience with CI/CD, containers, and modern application deployment practices.

📌 Senior Sales Operations Analys (India)
🏢 Koantek
📍 India