Job Description

- Prepare periodical department budget & forecast, manage all operational costs within budgets.

- Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.

- Prepare and analyze monthly P&L; and month-end reports, identify deviation from business plan goals.

- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

- Compile and update Standard Operating Procedures for all areas of responsibility periodically

- Ensure that all auditing and reporting standards are conveyed to staff and adhered to

- Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

- Conduct quality control inspections of all areas of the hotel and share results with the team

- Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

- Conduct monthly Staff Meetings and daily briefings with Operational Managers

- Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

- Oversee operations of Laundry and Linen, Flower and Decoration,



and Butler Service

- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with current skills to meet the changing needs of the business

- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

- Prepare payroll and gratuity reports

- Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

- Manage organization and cleanliness of departmental areas by conducting weekly walk through

- Perform other duties assigned by the Management.

Qualifications

Competencies

- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times

Additional Information

- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities

📌 Executive Housekeeper (India)
🏢 NOVOTEL
📍 India