Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BusinessObjects Data Services
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a energetic business environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and resolutions to support knowledge sharing and continuous improvement.
- Assist in the implementation of system updates and enhancements to improve overall functionality.
- Monitor system performance and proactively identify potential risks or bottlenecks.
- Support junior team members by providing guidance and sharing best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
- Strong analytical and problem-solving abilities to diagnose and resolve technical issues effectively.
- Experience with data integration, transformation, and migration processes within enterprise environments.
- Familiarity with database management and query optimization techniques.
- Ability to work with monitoring tools and interpret system logs to identify root causes.
- Excellent communication skills to interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP BusinessObjects Data Services.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
📌 Application Support Engineer (Gurugram)
🏢 Accenture
📍 Gurugram
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