- Handle inbound and outbound customer calls.
- Resolve customer queries and complaints professionally.
- Maintain customer records in CRM.
- Achieve quality, CSAT, and productivity targets.
- Follow process and compliance guidelines.
Requirements:
- Excellent English communication skills.
- Basic computer knowledge.
- Typing speed of 20–25 WPM.
- Must clear Versant / SVAR assessment.
- Willingness to work rotational shifts.
Employment Type: Full time, Permanent
Need Excellent communication skills
Interested candidates can share their updated resumes.
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📌 Customer Service Advisor Voice Process (Secunderabad)
🏢 Live Connections
📍 Secunderabad
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