Job description:

We are seeking a Call Auditor with expertise in Nutrition and Dietetics to monitor and evaluate customer consultations conducted by our Health Experts. The ideal candidate should also be capable of handling consultations over calls, providing dietary and nutritional advice, and have a thorough understanding of health supplements.

Key Responsibilities

1. Client Consultation

* Handle inbound and outbound consultation calls related to nutrition and diet planning.

* Provide personalized dietary and nutritional advice based on client requirements.

* Offer accurate information regarding health supplements, usage, benefits, and precautions.

2. Call Auditing & Quality Assurance

* Audit recorded consultation calls of Health Experts to ensure quality standards are met.

* Evaluate calls based on defined parameters such as accuracy, compliance,



communication skills, and client handling.

* Prepare structured audit reports with clear observations and scoring.

* Provide constructive feedback and improvement recommendations to Health Experts.

* Identify knowledge gaps and suggest training needs where required.

* Ensure adherence to company policies, ethical standards, and regulatory guidelines.

Required Skills and Qualifications:

- Bachelor's/Master's degree in Nutrition, Dietetics, or a related field.
- Proven experience in nutrition consultation or a similar role.
- Excellent communication and interpersonal skills.

Advantages:

- Provident Fund

Work Location: In person

📌 Call Auditor- Nutritionist (Gurugram)
🏢 Midvision Private
📍 Gurugram