Company: Sudhanand Group
Location: Mysore
Job Type: Full time
Experience: Freshers welcome / 0-2 years
About the Role
We are looking for a confident, articulate Telecaller to handle outbound and inbound calls, connect with customers, and represent our company professionally. The ideal candidate communicates clearly in Kannada and English and is comfortable working with basic computer tools.
Key Responsibilities
- Make outbound calls to prospects and customers to share information about our products and services
- Handle inbound calls and resolve customer queries politely and accurately
- Follow call scripts while adapting to customer needs
- Record call details, customer feedback, and follow-up actions in Excel or the CRM
- Maintain a professional,
courteous tone on every call
- Escalate complex issues to the relevant team or supervisor
- Prepare basic call reports and share them with the team lead
Required Qualifications
- Basic degree (any graduate)
- Fluency in Kannada and English, both spoken and written
- Basic computer knowledge: MS Excel and MS Word
Preferred Skills (Added Advantage)
- Proficiency in other languages such as Hindi, Telugu, Tamil, or Malayalam
- Previous experience in telecalling, customer support, or sales
- Familiarity with CRM tools
Pay: Up to ₹18,000.00 per month
Work Location: In person
📌 Tele Caller Executive (India)
🏢 Sudhanand Business Solutions
📍 India
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