- Greet customers warmly as they enter the showroom
- Understand their requirement (gold, diamond, silver, bridal, etc.) and guide them to the right counter
- Coordinate with sales staff so customers are attended to without waiting
- Keep children engaged and comfortable when customers come with kids, so parents can shop in peace
- Handle customer queries and complaints politely, and escalate to the manager when needed
- Maintain a visitor/customer feedback record if required
Requirements
- Pleasant personality, good grooming and a friendly attitude
- Valuable communication in Hindi and English
- Patience and the ability to handle children and customers calmly
- Basic knowledge of jewellery is an advantage, but not mandatory