Job Title: Operations Executive

Shifts - 7am - 3.30pm, 2pm to 10.30pm

Experience: 1–3 Years (Preferred)

Job Summary

We are looking for an Operations Executive to manage daily operations, customer support, order management, and coordination with vendors and delivery partners.

Key Responsibilities

Customer Support: Handle customer queries, complaints, and provide timely support.

SKU Management: Manage SKU updates, product availability, and related issues.

Order Management: Handle order processing, tracking, cancellations, and delivery coordination.

Vendor & Rider Coordination: Coordinate with vendors, customers, and riders for smooth operations.

Resolve customer, vendor, and rider escalations and ensure timely issue resolution.

Required Skills & Qualifications

Good communication and coordination skills.

Basic knowledge of MS Excel and Google Sheets.

Robust problem-solving abilities.

Ability to multitask and work in a fast-paced environment.

Customer-focused approach.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Operations Executive (Bengaluru)
🏢 Elegaant eagle
📍 Bengaluru