04 Nov
|
Sumit Talent Acquisitionist
|
India
04 Nov
Sumit Talent Acquisitionist
India
Tele Collections Executive – Personal Loan & Business Loan
We are hiring experienced Tele Collections Executives for Personal Loan and Business Loan recovery processes in Bangalore. Candidates with experience in NBFC, BFSI, telecollections, or customer service are encouraged to apply.
Job Details
- Position: Tele Collections Executive
- Location: Hoodi, Bangalore
- Work Type: Work from Office
- Experience: 6 months – 2 years
- Qualification: Graduate (Any Discipline)
- Age Limit: Below 30 years
- Salary: Up to ₹3.5 LPA + Attractive Incentives
Office Location: Opposite Tata Showroom, Brookefields Road, Doddanekundi, Phase 2, Garudachar Palya, Mahadevapura, Bengaluru – 560048.
Key Responsibilities
- Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts.
- Follow up with customers regarding pending EMI payments and ensure timely collections.
- Negotiate repayment plans and resolve payment-related concerns professionally.
- Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM systems.
- Coordinate with field collection teams and backend operations for account resolution.
- Address customer queries, escalations, and payment disputes professionally.
- Follow collection processes, company policies, and quality standards.
- Achieve assigned daily, weekly, and monthly collection targets.
Eligibility Criteria
- Minimum 6 months to 2 years of experience in Tele Collections, Loan Collections, or Customer Service.
- Experience in the NBFC / BFSI industry is preferred.
- Graduation in any discipline is mandatory.
- Strong communication, convincing, and negotiation skills.
- Basic knowledge of CRM tools and MS Office.
- Good customer-handling and problem-solving abilities.
- Candidates must be comfortable working in a target-driven collection process.
Languages Required
Candidates must be proficient in one of the following combinations:
- English + Hindi
- English + Telugu
- English + Kannada (candidates with sales experience preferred)
Salary & Benefits
- Salary: Up to ₹3.5 LPA
- Attractive performance-based incentives.
- Opportunity to work in the NBFC / BFSI sector.
- Growth opportunities opportunities.
Key Skills
Tele Collections | Loan Collections | Personal Loan Recovery | Business Loan Recovery | EMI Collections | NBFC | BFSI | Outbound Calling | Inbound Calling | Debt Collection | Payment Follow-up | Customer Handling | Negotiation | CRM Management | Collection Targets
Interested candidates with relevant collections experience are encouraged to apply.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Tele Collection Executive (India)
🏢 Sumit Talent Acquisitionist
📍 India