Education Counsellor

Organization: Aspirants College & Academy

Department: Admissions

Employment Type: Full time

1. About the Institute

Aspirants College & Academy is a science education and competitive examination coaching institute offering XI–XII Science education along with specialised coaching for NEET, JEE Main & Advanced, MHT-CET and Foundation programmes.

With a Gurukul-based approach to education, the institute focuses on academic excellence, structured learning, discipline and holistic student development.

2. About the Role

We are looking for a result-oriented Education Counsellor to manage student enquiries, conduct extensive telecalling, counsel prospective students and parents, and drive admission conversions.

The role requires active involvement in lead generation through calling, enquiry management, course counselling, admission documentation, data management and administrative coordination.

Calling and follow-ups will be a major and mandatory responsibility of this position.

3. Roles & Responsibilities

A. Telecalling & Lead Management

- Handle incoming and outgoing calls from prospective students and parents.
- Conduct daily outbound calling on assigned enquiry databases and generated leads.
- Follow up with prospective students and parents to generate interest and drive admission enquiries.
- Explain available programmes, including XI–XII Science, NEET, JEE, MHT-CET and Foundation courses.
- Maintain consistent follow-ups with prospective students until admission closure or final enquiry status.
- Reconnect with old, inactive and pending leads to explore admission opportunities.
- Share relevant course information, fee details and admission updates through calls and WhatsApp.

B. Student Counselling & Admission Conversion

- Understand students' academic backgrounds, career aspirations and competitive examination interests.
- Counsel students and parents regarding suitable academic programmes and coaching options.
- Explain the institute's Gurukul approach, academic structure, study routine, facilities and learning methodology.
- Address queries regarding courses, faculty, examinations,



fees and admission procedures.
- Encourage campus visits and coordinate counselling appointments.
- Convert enquiries into confirmed admissions through effective communication and follow-ups.
- Coordinate with the academic team wherever subject-specific or academic guidance is required.

C. Admission Process & Documentation

- Handle the end-to-end admission documentation process.
- Collect and verify student admission forms and supporting documents.
- Follow up with parents and students for pending documentation.
- Maintain accurate physical and digital admission records.
- Coordinate with Accounts for fee-related documentation and payment confirmations.
- Ensure all admission formalities are completed within the prescribed timelines.

D. Data Management & Reporting

- Maintain and regularly update enquiry databases, student records and admission trackers.
- Ensure every enquiry, call, follow-up and admission status is recorded in the designated CRM/ERP or Excel tracker.
- Maintain records of daily calls, connected leads, interested candidates, campus visits and admission conversions.
- Prepare daily and weekly calling and admission reports.
- Track pending enquiries and ensure timely follow-ups without missing assigned leads.
- Maintain data accuracy, confidentiality and proper record management.

E. Administrative & Marketing Coordination

- Manage day-to-day admissions desk activities and related administrative responsibilities.
- Coordinate with the academic, accounts and administrative teams for smooth admission operations.
- Assist in organizing admission campaigns, seminars, student interaction sessions and promotional activities.
- Support marketing initiatives through lead calling, campaign follow-ups and parent engagement.




- Assist with enquiry generation activities and other admission-related promotional initiatives.
- Handle additional administrative responsibilities as assigned by the reporting manager.

4. Skills & Experience Required

- Graduate in any discipline; preference for candidates with backgrounds in Commerce, Management, Arts or Education.
- 1–3 years of experience in telecalling, education counselling, admissions, sales or marketing.
- Prior experience in educational institutes, coaching academies or the education industry will be preferred.
- Excellent verbal communication and convincing skills.
- Comfortable with extensive inbound and outbound calling.
- Strong follow-up, lead management and admission conversion skills.
- Ability to interact confidently with students and parents.
- Good knowledge of MS Excel, Google Sheets, email and data management.
- Familiarity with CRM/ERP systems will be an added advantage.
- Strong organisational skills, attention to detail and ability to manage multiple responsibilities.

5. Key Performance Expectations

Performance Area

Key Expectation

Daily Calling

Consistent completion of assigned calling targets

Lead Follow-up

Timely follow-up of all assigned enquiries

Counselling

Effective counselling of students and parents

Lead Conversion

Conversion of enquiries into campus visits and admissions

Documentation

Accurate and complete admission documentation

Data Management

100% updating of assigned enquiry and admission records

Reporting

Timely submission of daily and weekly reports

Administration

Smooth handling of assigned admissions desk activities

6. Important Role Requirement

The candidate must be comfortable with calling as a primary responsibility of the position. This is not a desk-only administrative or counselling role. The position requires active telecalling, continuous follow-ups, lead conversion and admission coordination, along with documentation and data management.

Pay: From ₹15,000.00 per month

Benefits:

- Paid time off

Work Location: In person

📌 Education Counsellor (Kalyan)
🏢 Aspirants academy
📍 Kalyan