Admissions Officer / Customer Service Manager
Location
Chembur, Mumbai · Work from office
Shift
Mon–Sat · 2 PM–11 PM (UK shift)
Experience
Minimum 2 years · BPO / client-facing
Compensation
Up to ₹4.8 LPA + commissions & bonuses
The opportunity
Join our growing education consultancy and support British and European students, typically aged 25–55, through their
university admissions journey. This role combines high-quality student service, relationship management and an
energetic, conversion-focused approach.
Key responsibilities
- Engage with counselled students who are ready to progress towards university enrolment.
- Build relationships and manage timely follow-ups to improve conversions and referrals.
- Review student profiles and coordinate eligible university applications with the administration team.
- Check and approve application documentation before submission to universities.
- Prepare students for interviews and assessments; schedule university appointments.
- Liaise with university representatives and internal teams to move applications forward.
- Coordinate student finance applications after offers and monitor admission and finance approvals.
- Collect and administer applicable student processing fees during enrolment.
What we are looking for
- At least 2 years in a BPO, customer service, client relationship or account management role.
- Excellent spoken and written English, with confidence communicating with international clients.
- Sales-minded, persuasive and committed to delivering a positive student experience.
- Organised, proactive, detail-oriented and comfortable managing multiple cases in a fast-paced team.
Ready to Apply
Send your CV to
[email protected]
Call / WhatsApp: +(phone hidden)
back2study.com
Pay: ₹30,000.00 - ₹40,000.00 per month
Advantages:
- Paid sick time
- Provident Fund
Work Location: In person
📌 Admissions Officer (India)
🏢 Back2Study
📍 India