04 Nov
|
Travel Xpress
|
India
04 Nov
Travel Xpress
India
We are seeking an enthusiastic, customer-focused, and target-driven Outbound Travel Consultant to join our growing travel team. In this role, you will be responsible for designing, selling, and managing customized international tour packages and travel itineraries for our clients.
The ideal candidate possesses deep geographical knowledge of popular international destinations, exceptional sales and negotiation skills, and a passion for delivering memorable travel experiences.
Key Responsibilities1. Sales & Consultation
- Consult with clients to understand their travel needs, preferences, budget, and expectations for outbound/international trips.
- Design, customize, and pitch tailored international holiday packages, FIT (Free Independent Traveler), and GIT (Group Inclusive Tour) itineraries.
- Convert inbound leads and inquiries into bookings by providing compelling travel solutions and competitive pricing.
- Cross-sell and upsell travel insurance, visas, flight upgrades, excursion tours, and local experiences.
2. Booking & Operations
- Book and confirm travel products including international flights, hotels, cruises, land transfers, sightseeing tours,and rail passes using GDS or B2B portals.
- Coordinate with global Destination Management Companies (DMCs), hoteliers, and local suppliers to negotiate competitive rates and ensure seamless service delivery.
- Handle visa processing assistance, advising clients on passport, entry, and health requirements for foreign travel.
- Prepare comprehensive travel documentation (vouchers, itineraries, flight tickets, insurance policies) prior to departure.
3. Customer Relationship & Support
- Provide exceptional end-to-end customer support before, during,
and after travel.
- Act as a point of contact to resolve urgent issues, flight cancellations, or travel disruptions during the trip.
- Collect client feedback post-trip to maintain high satisfaction rates and foster repeat business.
Key Qualifications & Requirements
- Experience: 2–5+ years of proven experience as an Outbound Travel Consultant or Tour Executive handling international destinations.
- Destination Expertise: In-depth knowledge of major global travel destinations (e.g., Europe, Southeast Asia,Middle East, USA, Far East, etc.).
- B2B Portals: Hands-on proficiency with all major B2B travel portals.
- Education: Diploma/Degree in Travel & Tourism, Hospitality, or a related field. IATA certification is a strong plus.
- Communication Skills: Excellent verbal and written communication skills in English (additional language proficiency is an added advantage).
- Sales & Negotiation: Proven track record of meeting or exceeding sales targets with strong negotiation capabilities.
Required Skills & Competencies
- Strong geographical and destination awareness.
- High attention to detail in booking details and itinerary planning.
- Problem-solving mindset with the ability to handle travel emergencies calmly.
- Proficient in Microsoft Office (Excel, Word) and travel CRM software.
What We Offer
- Compensation: Competitive base salary + attractive sales commissions/incentives.
- Career Growth: Opportunities for career advancement into Senior Consultant or Team Lead roles.
- Work Environment: Team-oriented, supportive, and fast-paced team environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
📌 Outbound Travel Consultant (India)
🏢 Travel Xpress
📍 India