Job Responsibility:
- Identify customer requirements over call and pitch in the best option that suits their needs.
- Identify prospective leads, building a lead pipeline and conduct timely follow ups.
- Be proficient on our products and services and communicate effectively to the customer when needed.
- Contacting potential or existing customers to inform them about a product or service
- Upsell our incremental services or offers to customers.
- Process enquiries that are generated through tele sales.
- Responding to queries from clients and giving timely support when requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collecting customer feedback and upselling our services wherever applies.
- Cold calling old & New leads.
- Ensure all communications are logged timely and correctly.
- Ensure individual sales targets are met without fail.
- Responding promptly to all user enquiries.
- Valuable convincing skills on call with ability to sell and achieve assigned targets.
- Manage end to end sales cycle with regards to users on the platform.
- Maintaining records of transactions, interactions, comments and complaints.
- Provide necessary after sales support to users over call, WhatsApp messages and emails.
- Contacting potential or existing customers to inform them about a product or service
- Answering questions about products of the company
- Asking questions to understand customer requirements and close sales.
Desired Skills:
- Must have minimum 1.5 years of experience in Tele sales, Sales, etc
- Extremely proficient in English & Hindi.
- Knowledge of Tourism places of Inbound & outbound Locations.
- Good listening and problem-solving skills.
- Highly motivated individual with a go getter attitude towards work
Job Types: Full-time, Walk-In.
Education: Bachelor's (Preferred)
Experience: Total work: 1 year (Preferred), sales: 1 year (Preferred)
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
📌 Telesales Executive (India)
🏢 GOFERO
📍 India