Job Title: Front Office Executive
Company: Wanderama Hospitality
Location: Dwarka, Gujarat, India
Employment Type: Full-time
About Wanderama HospitalityWanderama Hospitality is dedicated to delivering exceptional guest experiences, warmth, and memorable stays. We are seeking a friendly, professional, and reliable Front Office Executive to join our team in Dwarka, Gujarat.
Job OverviewAs a Front Office Executive, you will be the primary point of contact for our guests. You will be responsible for welcoming guests, handling check-ins and check-outs, answering inquiries, managing reservations, and ensuring smooth front-desk operations to deliver top-notch hospitality.
Key Responsibilities

- Guest Relations & Reception:
- Welcome guests upon arrival with a warm, professional, and courteous attitude.
- Manage check-in and check-out procedures efficiently.
- Address guest inquiries, complaints, and special requests promptly to ensure high guest satisfaction.
- Reservations & Desk Management:
- Handle incoming phone calls, emails, and online booking inquiries.
- Maintain accurate guest registers, room allocations, and billing records.
- Coordinate with housekeeping and maintenance teams to ensure room readiness and maintain high service standards.
- Administrative & Financial:




- Process cash, card, and digital payment transactions accurately.
- Prepare daily check-in/check-out logs and balance front desk cash floats.
- Maintain clean and organized front desk and lobby areas.

Requirements & Qualifications

- Education & Experience:
- High school diploma or degree/diploma in Hospitality Management, Hotel Management, or a related field.
- Prior experience as a Front Office Executive, Receptionist, or Guest Relations Associate in the hospitality industry is preferred (Freshers with solid communication skills may also apply).
- Skills:
- Strong verbal and written communication skills in English and Hindi (Knowledge of Gujarati is a plus).
- Familiarity with property management software (PMS) or basic computer operations (MS Office).
- Excellent problem-solving, multi-tasking, and interpersonal skills.
- Neat and professional appearance with a guest-centric attitude.

Benefits & Perks

- Meals: Free food/meals provided during shifts.
- Accommodation: Free shared accommodation provided.
- Opportunity for growth and career advancement within Wanderama Hospitality.

Pay: ₹17,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Front Office Executive (Dwarka)
🏢 Wanderama Hotels & Reosrts
📍 Dwarka