1. Job Summary

The Assistant Team Leader (ATL) is responsible for supporting the Team Leader in managing daily warehouse and logistics operations. The role involves supervising Process Executives, monitoring shipment processing activities, ensuring operational accuracy, and achieving daily productivity targets.

2. Roles & Responsibilities

A. Operations Management

- Assist in managing daily inbound and outbound operations.
- Monitor shipment sorting, scanning, segregation, and dispatch activities.
- Ensure shipments are processed within defined SLA/TAT.
- Monitor shipment movement and ensure timely processing.
- Maintain operational accuracy and minimize shipment delays.

B. Team Handling

- Supervise and guide Process Executives during daily operations.
- Allocate tasks and monitor employee productivity.
- Support attendance management and shift allocation.
- Train and guide new team members.
- Ensure team discipline and adherence to company policies.

C. Performance Monitoring

- Monitor daily operational targets and productivity.
- Track shipment processing and dispatch performance.
- Identify operational gaps and take corrective action.
- Prepare daily reports and update the Team Leader.

D. Quality & Compliance

- Ensure proper scanning and shipment documentation.
- Follow company SOPs and safety guidelines.
- Minimize shipment damage, loss, and misrouting.
- Maintain cleanliness and discipline in the assigned work area.

E. Coordination

- Coordinate with Team Leaders, delivery teams,



and other departments.
- Resolve day-to-day operational issues.
- Escalate major shipment discrepancies to the reporting manager.
- Support smooth operations during peak season.

3. Eligibility Criteria

- Education: 12th Pass / Diploma / Any Graduate.
- Experience: Freshers and experienced candidates can apply, depending on operational requirements.
- Basic knowledge of logistics and warehouse operations is preferred.
- Basic computer knowledge and MS Excel skills.
- Good communication and coordination skills.

4. Required Skills

- Team management and leadership.
- Communication and interpersonal skills.
- Problem-solving and decision-making.
- Time management.
- Basic computer and Excel knowledge.
- Ability to work under pressure.
- Flexibility to work in rotational shifts.

5. Key Performance Indicators (KPIs)

- Daily shipment processing targets.
- Shipment scanning accuracy.
- On-time dispatch performance.
- Team productivity and attendance.
- Reduction in shipment damages and misrouting.
- Operational quality and SOP compliance.

6. Working Conditions

- Rotational shifts, including night shifts.
- Six-day working schedule, as per operational requirements.
- Weekly off as per shift roster.
- Work location: Delhivery Hub / Warehouse.

Pay: ₹16,000.00 - ₹17,000.00 per month

Benefits:

- Cell phone reimbursement
- Adaptable schedule
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Assistant Team Leader (Kochi)
🏢 Delhivery
📍 Kochi