Key Duties and Responsibilities

A. System and Server Administration

- Install, configure and maintain Windows and Linux operating systems.
- Manage servers, user accounts and system resources.
- Monitor server performance and ensure system availability.
- Perform regular system updates, patches and backups.
- Troubleshoot hardware and software issues.

B. Network Administration

- Manage and maintain LAN, WAN and Wi-Fi networks.
- Configure and troubleshoot routers, switches and firewalls.
- Monitor network performance and connectivity.
- Coordinate with internet service providers for network-related issues.
- Ensure secure and reliable network access.

C. IT Security and Data Protection

- Implement antivirus, firewall and endpoint security measures.
- Monitor security threats and vulnerabilities.
- Manage access permissions and user authentication.
- Ensure regular data backups and disaster recovery procedures.
- Protect organisational data from unauthorised access.

D. Hardware and Software Management

- Install, configure and maintain desktops, laptops, printers and peripherals.
- Manage software installations, licensing and updates.
- Maintain IT asset registers and inventory.
- Coordinate hardware repairs and vendor support.
- Ensure proper utilisation of IT resources.

E. Technical Support

- Provide technical support to employees and departments.
- Resolve hardware, software, email and connectivity issues.
- Maintain IT support tickets and troubleshooting records.




- Conduct basic IT training for employees.
- Ensure timely resolution of technical complaints.

F. IT Infrastructure Management

- Monitor CCTV, biometric attendance and access control systems, where applicable.
- Maintain server rooms and IT equipment.
- Coordinate with external IT vendors and service providers.
- Support implementation of current IT systems and infrastructure.
- Prepare regular IT operational reports.

3. Required Technical Skills

- Windows Server Administration
- Linux Administration
- Active Directory and Group Policy
- LAN / WAN / VPN Configuration
- Firewall and Network Security
- Microsoft 365 / Office 365 Administration
- DNS, DHCP and TCP/IP
- Data Backup and Recovery
- Hardware and Software Troubleshooting
- CCTV and Biometric System Management

4. Educational Qualifications

- Bachelor's degree in Computer Science, Information Technology, Computer Applications or a related discipline.
- Certifications such as CCNA, Microsoft, CompTIA Network+ or Linux Administration are preferred.

5. Desired Competencies

- Strong troubleshooting and analytical skills.
- Good communication and interpersonal skills.
- Ability to manage multiple IT support requests.
- Knowledge of IT security practices.
- Ability to work independently and coordinate with different departments.
- Good documentation and reporting skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 System Administrator (Thiruvananthapuram)
🏢 Manarul Huda Trust
📍 Thiruvananthapuram