JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Title: Senior Executive - Events & Soft Services
Location: Yelahanka, Bangalore
Looking for a Senior Executive for Events to plan and execute corporate events and employee engagement activities, oversee end-to-end cafeteria and pantry operations with vendor management, maintain food safety compliance and health inspections, manage stationery procurement and office inventory, conduct asset audits, process vendor invoices, and maintain SOPs to ensure exceptional workplace experience and service quality.
Key Responsibilities:
- Soft Services Management & F&B; Management
Oversee cleaning, security, reception, and mailroom operations
Manage vendor relationships and contracts
Ensure compliance with regulations
Manage cafeteria operations
- Events Management
Plan and execute corporate events, conferences, and meetings
Coordinate with stakeholders for event requirements
Manage event budgets and resources
- Strategic Planning
Develop strategies for efficient soft services management
Create long-term plans for events management
Identify service improvements and cost efficiencies
- Team Leadership
Manage and develop facilities and events professionals
Set performance goals and conduct evaluations
Foster a culture of excellence
- Budget Management
Prepare and oversee budgets
Analyze expenditures and implement cost-saving measures
Provide financial reports and forecasts
- Quality Assurance
Establish high standards for services and events
Implement quality control measures and conduct audits
Resolve service-related issues promptly
- Innovation and Technology
Stay updated on industry trends and best practices
Implement new technologies to improve efficiency
Drive digital transformation initiatives
- Stakeholder Management
Build relationships with internal clients and external partners
Communicate with senior leadership on performance
Handle high-level client requests and escalations
- Risk Management
Identify and mitigate operational risks
Ensure business continuity plans are in place
Mandatory Requirements:
- Strong background in Soft Services, including Cafeteria operations management
- Experience in handling Office Events requests and execution
- Ability to manage a 6.5L sq ft portfolio with potential for growth
- Dynamic profile capable of handling larger portfolios
- Confidence to lead and manage a large team size
- Expertise in F&B; management, particularly in corporate settings
Qualifications:
- Bachelor's degree in Facilities Management, Business Administration, or related field
- 4+ years of experience in facilities management (soft services and events focus)
- Excellent communication and interpersonal abilities
- Proven track record in strategic planning and budget management
- Experience with facilities management software and technologies
This role seeks a versatile professional to manage soft services and events,
with emphasis on cafeteria operations and large-scale portfolio management. The ideal candidate will be a agile leader capable managing a large team and delivering exceptional service across all facilities management aspects.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Soft Service - Event Executive (Bengaluru)
🏢 JLL
📍 Bengaluru