Job Summary

We are looking for a skilled Network Security Engineer to support and maintain enterprise security infrastructure, including Prisma Access, Zscaler (ZIA/ZPA), and Palo Alto Networks firewalls. The role focuses on incident handling, troubleshooting, configuration support, and operational excellence.\\r\\n \\r\\nKey Responsibilities:\\r\\n \\r\\n1. Incident Management & Troubleshooting\\r\\nHandle critical incidents and escalations.\\r\\nTroubleshoot:\\r\\nUser access issues (VPN, proxy, SASE platforms)\\r\\nApplication/website access issues\\r\\nDNS, latency, and connectivity problems\\r\\nAnalyze logs using:\\r\\nPanorama (Palo Alto)\\r\\nZscaler dashboards (ZIA/ZPA)\\r\\nPerform packet capture analysis (Wireshark/tcpdump)\\r\\n \\r\\n2. SASE Platform Operations\\r\\nProvide operational support for:\\r\\nPrisma Access (Mobile Users, Remote Networks, Service Connections)\\r\\nZscaler (ZIA – Internet Access, ZPA – Private Access)\\r\\nTroubleshoot:\\r\\nGlobalProtect VPN issues\\r\\nZscaler Client Connector issues\\r\\nMonitor tunnel status (IPsec/GRE) and user traffic flow\\r\\nTunnel failures (IPsec/GRE)\\r\\nAuthentication and SSO issues\\r\\n \\r\\n3. Firewall Administration\\r\\nConfigure and manage Palo Alto Networks NGFWs:\\r\\nSecurity policies\\r\\nNAT rules\\r\\nURL filtering policies\\r\\nSupport:\\r\\nApp-ID and User-ID based policies\\r\\nSSL Decryption troubleshooting\\r\\nMonitor firewall health and logs\\r\\n \\r\\nRequired Skills:\\r\\nHands-on experience with:\\r\\nPrisma Access\\r\\nZscaler (ZIA/ZPA )\\r\\nPalo Alto Networks firewalls\\r\\nStrong understanding of:\\r\\nTCP/IP, DNS, HTTP/HTTPS\\r\\nVPN technologies (IPsec, SSL VPN)\\r\\nProxy concepts (PAC file,



explicit proxy)\\r\\nExperience in:\\r\\nLog analysis\\r\\nPolicy-based troubleshooting\\r\\nUser access issue resolution

Key Responsibilities

1. Incident Management & Troubleshooting Handle critical incidents and escalations. Troubleshoot: User access issues (VPN, proxy, SASE platforms) Application/website access issues DNS, latency, and connectivity problems Analyze logs using: Panorama (Palo Alto) Zscaler dashboards (ZIA/ZPA) Perform packet capture analysis (Wireshark/tcpdump) 2. SASE Platform Operations Provide operational support for: Prisma Access (Mobile Users, Remote Networks, Service Connections) Zscaler (ZIA – Internet Access, ZPA – Private Access) Troubleshoot: GlobalProtect VPN issues Zscaler Client Connector issues Monitor tunnel status (IPsec/GRE) and user traffic flow Tunnel failures (IPsec/GRE) Authentication and SSO issues 3. Firewall Administration Configure and manage Palo Alto Networks NGFWs: Security policies NAT rules URL filtering policies Support: App-ID and User-ID based policies SSL Decryption troubleshooting Monitor firewall health and logs

Skill Requirements

Hands-on experience with: Prisma Access Zscaler (ZIA/ZPA ) Palo Alto Networks firewalls Robust understanding of: TCP/IP, DNS, HTTP/HTTPS VPN technologies (IPsec, SSL VPN) Proxy concepts (PAC file, explicit proxy) Experience in: Log analysis Policy-based troubleshooting User access issue resolution

Must Have Skill





CLOUD SECURITY,Palo Alto Firewall,Web Application firewall

Good to Have Skill

Other Requirements

We are looking for a skilled Network Security Engineer to support and maintain enterprise security infrastructure, including Prisma Access, Zscaler (ZIA/ZPA), and Palo Alto Networks firewalls. The role focuses on incident handling, troubleshooting, configuration support, and operational excellence. Key Responsibilities: 1. Incident Management & Troubleshooting Handle critical incidents and escalations. Troubleshoot: User access issues (VPN, proxy, SASE platforms) Application/website access issues DNS, latency, and connectivity problems Analyze logs using: Panorama (Palo Alto) Zscaler dashboards (ZIA/ZPA) Perform packet capture analysis (Wireshark/tcpdump) 2. SASE Platform Operations Provide operational support for: Prisma Access (Mobile Users, Remote Networks, Service Connections) Zscaler (ZIA – Internet Access, ZPA – Private Access) Troubleshoot: GlobalProtect VPN issues Zscaler Client Connector issues Monitor tunnel status (IPsec/GRE) and user traffic flow Tunnel failures (IPsec/GRE) Authentication and SSO issues 3. Firewall Administration Configure and manage Palo Alto Networks NGFWs: Security policies NAT rules URL filtering policies Support: App-ID and User-ID based policies SSL Decryption troubleshooting Monitor firewall health and logs Required Skills: Hands-on experience with: Prisma Access Zscaler (ZIA/ZPA ) Palo Alto Networks firewalls Strong understanding of: TCP/IP, DNS, HTTP/HTTPS VPN technologies (IPsec, SSL VPN) Proxy concepts (PAC file, explicit proxy) Experience in: Log analysis Policy-based troubleshooting User access issue resolution

📌 SME - Web App firewall, Cloud Security, Palo Alto Firewalls (India)
🏢 HCLTech
📍 India