Job Title: Voice / Non-Voice Customer Support Executive
Job Type: Full-Time
Number of Openings: Multiple
Experience: Freshers and Experienced Candidates
Qualification: Undergraduate / Graduate
Roles and Responsibilities:
- Handle customer queries through chat and email.
- Provide accurate information and appropriate solutions to customer concerns.
- Maintain skilled and courteous communication with customers.
- Resolve customer issues according to company policies and procedures.
- Maintain records of customer interactions whenever required.
Eligibility Criteria:
- Minimum qualification: Undergraduate.
- Graduate candidates are also eligible to apply.
- Freshers and experienced candidates can apply, depending on the role requirements.
- Basic computer knowledge is required.
- Good written communication skills in English and/or Hindi, as required for the role.
- Ability to handle customer queries professionally.
Salary: Salary will be based on the candidate's educational qualifications, relevant work experience, and skills.
Key Skills:
- Customer Support
- Non-Voice Process
- Email Support
- Chat Support
- Sales Executive
- Business Development
- international
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Paid time off