We are seeking a motivated IT Support Executive to join our team. This role provides hands-on experience in technical support and RDLC reporting, offering the perfect start for your IT career.

Responsibilities

- Provide technical assistance and support via phone, email, chat, and on-site.
- Build and maintain strong customer relationships by delivering quality support.
- Act as a trusted advisor, guiding customers to get the most from our products/services.
- Document troubleshooting steps, configurations, and interactions in the CRM system.
- Gather customer feedback during in office visits and share insights with internal teams.
- Design, develop, and maintain RDLC reports based on project requirements.
- Collaborate with the team to understand data models and ensure accurate reporting.




- Perform data extraction, integration, debugging, and suggest workflow/report improvements.

Requirements

- Completed a degree in Computer Science, IT, or related fields. (Candidates currently pursuing a degree are not eligible)
- Familiarity with RDLC, SQL, Microsoft Visual Studio.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to work in a team environment.
- Good communication and documentation skills.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 IT Support Executive (Nagpur)
🏢 ThinkerSteps Technologies
📍 Nagpur