We are looking for a responsible and motivated E-Commerce Manager to manage and grow our online sales business. The candidate should have knowledge of online selling platforms, product listing, order management, and customer handling.
Key Responsibilities
- Manage daily operations of e-commerce platforms such as Amazon, Flipkart and other online marketplaces.
- Create and update product listings with descriptions, images and pricing.
- Manage customer orders, returns, refunds and delivery coordination.
- Handle customer enquiries and resolve complaints.
- Monitor online sales, pricing and product performance.
- Plan promotional activities and offers to increase online sales.
- Prepare daily and monthly sales reports.