Location: PerumbavoorDepartment: SalesReports to: Sales Team Lead/Director
Job Summary:
The Sales Coordinator will support the sales team by managing schedules, preparing sales documents, and communicating relevant information. The ideal candidate is well-organized, possesses a high degree of attention to detail, and demonstrates a strong ability to handle multiple tasks efficiently.
Key Responsibilities:
- Sales Support:
- Assist the sales team with daily administrative duties.
- Prepare and manage sales reports, proposals, contracts, and other documents.
- Coordinate the customer visits.
- Respond to client inquiries and provide information about products and services.
- Follow up with customers for feedback and ensure high levels of customer satisfaction.
- Order Processing:
- Handle and process sales orders and ensure timely delivery.
- Coordinate with the logistics and inventory teams to monitor product availability and delivery schedules.
- Manage order entry, tracking, and ensure accuracy in the sales database.
- Communication:
- Serve as the point of contact between the sales team and internal departments.
- Communicate important feedback from customers internally.
- Assist in the coordination of promotional events.
- Data Management:
- Maintain and update customer records in the CRM system.
- Analyze sales data to identify trends and opportunities.
- Generate regular sales reports and forecasts for management.
Qualifications:
- Education:
- Bachelor's degree in Business Administration, Marketing, or related field preferred.
- Experience:
- 2+ years of experience in sales coordination or a similar administrative role.
- Familiarity with sales and customer service processes.
- Skills:
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
- Ability to work under pressure and meet deadlines.
- High level of attention to detail.
Competencies:
- Customer-oriented approach with solid problem-solving abilities.
- Ability to work effectively in a team setting.
- High degree of professionalism and integrity.
Working Conditions:
- Full-time position, typically Monday to Saturday.
Benefits:
- Competitive salary and performance-based bonuses.
- ESI and PF
- Paid time off and holidays.
- Opportunities for professional development and growth.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement
- Leave encashment
- Paid sick time