Role: Virtual Relationship Manager (Banking Sales)
Experience: 0–3 Years (Freshers can apply)
Education: Graduate in any stream (excluding B.Tech/BE)
Age: 18–30 Years
Job Responsibilities
- Connect with customers through inbound and outbound calls and digital channels.
- Understand customer needs and recommend suitable banking products.
- Promote and cross-sell banking products such as loans, cards, third-party products (TPP), and other financial services.
- Achieve assigned sales targets and manage customer portfolios.
- Resolve customer queries and complaints while ensuring a positive customer experience.
- Build long-term customer relationships and improve customer retention.
- Maintain accurate customer records and update CRM systems.
- Ensure compliance with banking policies, processes,
and regulatory guidelines.
Required Skills
- Strong verbal and written communication skills.
- Positive customer-handling and relationship-building abilities.
- Sales, negotiation, and persuasion skills.
- Basic knowledge of banking and financial products.
- Basic computer and CRM knowledge.
- Customer-focused attitude and target-oriented approach.
Language Requirements
- Mandatory: Fluent English.
- Additionally, any one of the following: Hindi, Tamil, Kannada, or Malayalam.
Fresh graduates with good communication skills and an interest in banking sales are encouraged to apply.