An Operations Executive in a Destination Management Company (DMC) manages the end-to-end execution of travel itineraries, ground logistics, and B2B client requests. They act as the bridge between sales teams, local suppliers, and traveling guests to ensure seamless delivery. Core Roles and Responsibilities1. Itinerary Execution & Booking Lifecycle

- End-to-End Coordination: Manage bookings from confirmation to post-tour review for FITs (Free Independent Travelers) and group tours.
- Reservations & Ticketing: Handle accommodations, transport (cabs, coaches, trains, flights), local guides, and activity partners via platforms or direct vendor channels.
- Vouchers & Documentation: Generate and issue service vouchers, tour files, final itineraries,



and manifest documents for guests and partners.
- Amendments & Cancellations: Handle last-minute schedule changes, booking modifications, or cancellations smoothly.
- On-Ground & Real-Time Problem Solving
- Disruption Handling: Resolve real-time travel emergencies, such as flight cancellations, weather delays, or overbooked accommodations.
- Guest Support: Coordinate airport meet-and-greets, transfers, and smooth check-ins/check-outs to maintain high customer satisfaction.

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Operations Executive (Gajuwaka)
🏢 Ramble Asia Dmc
📍 Gajuwaka