Sales & Marketing Assistant

Vanda Hotel

Position Title:

Sales & Marketing Assistant

Department:

Sales & Marketing

Reports To:

Sales & Marketing Manager

Location:

Vanda Hotel

Job Summary

The Sales & Marketing Assistant supports the Sales & Marketing team in promoting the hotel's services, increasing room occupancy, generating revenue, enhancing brand visibility, and maintaining positive relationships with guests, corporate clients, travel agents, and business partners. The role requires strong communication, organizational, and customer service skills to assist in executing sales strategies and marketing campaigns.

Key Responsibilities

Sales Support

- Assist in identifying and developing recent business opportunities for room sales, banquets, conferences, and other hotel services.
- Prepare quotations, proposals, contracts, and presentations for prospective clients.
- Maintain and update customer databases, sales records, and client information.
- Coordinate sales calls, client meetings, hotel site inspections, and promotional events.
- Follow up on inquiries, bookings, and client feedback.
- Support the Sales Manager in achieving monthly and annual sales targets.

Marketing Support

- Assist in planning and executing marketing campaigns and promotional activities.
- Manage and update hotel social media platforms and online listings.
- Prepare marketing materials, brochures, newsletters, and promotional content.
- Coordinate with graphic designers, media agencies, and vendors for marketing activities.
- Monitor competitors' activities and market trends.
- Assist in maintaining the hotel's brand image and online reputation.

Administrative Duties

- Generate sales and marketing reports as required.
- Maintain records of contracts, agreements, and promotional activities.
- Coordinate with Front Office, Reservations, Food & Beverage, and other departments to ensure smooth execution of guest and client requirements.
- Arrange travel,



appointments, and schedules for the Sales & Marketing team when necessary.
- Maintain confidentiality of business and guest information.

Customer Relationship Management

- Build and maintain strong relationships with corporate clients, travel agents, event organizers, and guests.
- Handle customer inquiries professionally and promptly.
- Assist in organizing client appreciation events and promotional programs.
- Ensure a high level of customer satisfaction through effective communication and service.

Required Qualifications

- Bachelor's Degree in Marketing, Business Administration, Hospitality Management, or a related field.
- 1-3 years of experience in sales, marketing, or hospitality industry preferred.
- Fresh graduates with strong communication skills may also apply.

Required Skills & Competencies

- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Knowledge of social media marketing and digital marketing tools.
- Good organizational and multitasking skills.
- Ability to work independently and as part of a team.
- Attention to detail and strong follow-up skills.
- Professional appearance and positive attitude.

Key Performance Indicators (KPIs)

- Achievement of sales leads and business development targets.
- Growth in room bookings, corporate accounts, and event sales.
- Timely execution of marketing campaigns.
- Customer satisfaction and retention rates.
- Accuracy and timeliness of sales reports and administrative tasks.
- Growth in social media engagement and online presence.

Working Conditions

- May require working weekends, holidays, and flexible hours based on business needs.
- Occasional travel for sales visits, trade shows, and promotional events.

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Provident Fund

Work Location: In person

📌 Sales/Marketing Assistant (Tura)
🏢 THE VANDA HOTEL
📍 Tura