Hiring: Customer Service Executive – Marathi Process (VIP Lite)
Job Location: Wagle Estate, Thane, Maharashtra
Salary: ₹18,000 In-Hand + PF
Experience: Minimum 1 Year
Qualification: 12th Pass
Job Type: Full-Time
Working Days: 5 Days a Week
Job Overview
We are hiring enthusiastic and customer-focused Customer Service Executives for our VIP Lite process. Candidates should have at least 1 year of recent customer service experience and good Marathi communication skills.
The ideal candidate should be confident in handling customer queries, providing effective solutions, and ensuring a positive customer experience.
Key Responsibilities
- Handle incoming customer calls and respond to customer queries professionally.
- Provide accurate information and assistance regarding products and services.
- Understand customer concerns and provide appropriate resolutions.
- Maintain professional communication and ensure customer satisfaction.
- Follow up on customer requests and ensure timely resolution.
- Maintain proper records of customer interactions and feedback.
- Adhere to process guidelines and service quality standards.
Eligibility Criteria
- Education: Minimum 12th Pass.
- Experience: At least 1 year of recent customer service experience.
- Language: Marathi communication is mandatory.
- Age Limit: 21–37 years.
- Good verbal communication and interpersonal skills.
- Customer-oriented attitude with problem-solving abilities.
- Ability to work in a team and handle customer interactions professionally.
Salary & Advantages
- In-Hand Salary: ₹18,000 per month.
- PF benefits.
- 5 working days per week.
- 2 rotational weekly offs.
Shift Timings
Candidates should be comfortable working in either of the following shifts: