Location: New Town, Kolkata, West Bengal Company: Outpace Consulting Job
Description We are hiring Customer Support Executives for our Travel Voice Process in Kolkata. Freshers and candidates with good communication skills are welcome to apply.
Job Details Job Title: Customer Support Executive Process: Travel Voice Process Location: New Town, Kolkata Qualification: Graduate / Undergraduate Experience: Freshers can apply Salary: ₹20,000–₹21,000 in-hand per month Additional Benefits: One-way cab facility and ₹1,400 travel allowance Shift: Rotational shifts Working Days: 5 days a week Weekly Offs: 2 rotational offs
Roles and Responsibilities Handle customer queries over calls related to travel services. Understand customer requirements and provide accurate information. Assist customers with travel-related queries and service concerns. Resolve customer issues promptly and professionally. Maintain effective communication and ensure a positive customer experience.
Follow company guidelines and quality standards.
Required Skills Good verbal communication skills. Solid listening and problem-solving abilities. Customer-focused attitude. Ability to handle customer queries professionally. Willingness to work in rotational shifts. Positive attitude and willingness to learn.
Eligibility Criteria Graduates and undergraduates are eligible to apply. Freshers are welcome. Candidates should have good communication skills and a customer-oriented approach.
How to Apply Interested candidates can apply for this opportunity through Indeed.
Job Type: Full-time Industry: Customer Service / BPO Work Location: New Town, Kolkata, West Bengal