Koil Hardware is looking for a proactive and organized Showroom Back Office Coordinator to manage day-to-day showroom operations and administrative activities. The candidate will be responsible for handling customer inquiries, preparing quotations, maintaining records, coordinating with the sales and warehouse teams, and ensuring smooth showroom operations.
Key Responsibilities
- Prepare quotations, sales orders, invoices, and other showroom documents.
- Handle customer inquiries through phone, WhatsApp, email, and walk-in visits.
- Coordinate with the sales team regarding customer requirements and order status.
- Maintain product, customer, and sales records accurately.
- Follow up on customer orders, deliveries, and payments.
- Coordinate with the warehouse/factory team for stock availability and dispatch.
- Manage data entry, filing, and documentation work.
- Maintain showroom reports and daily sales records.
- Support management with administrative and coordination tasks.