Front Desk Executive (Panaji)

Front Desk Executive (Panaji)

04 Nov
|
Perfect Consultancy
|
Panaji

04 Nov

Perfect Consultancy

Panaji

Looking for candidates from VASCO/MARGAO/MAPUSA/PANJIM

Main responsibility: Give every member excellent service and convert enquiries and follow-ups into paid memberships.

1. Welcome Members & Visitors
Greet everyone politely, attend to them promptly and maintain a professional counter.

2. Handle Enquiries
Explain membership plans, current offers, facilities and studio rules clearly. Answer calls and WhatsApp enquiries promptly.

3. Show the Facility
Take prospective members around the studio and explain the benefits of joining.

4. Close Membership Sales
Understand the customer’s fitness goals, recommend a suitable plan and confidently ask for the booking or payment.

5. Follow Up Daily
Call current enquiries, pending prospects, inactive members and expired memberships. Record every follow-up and its outcome.

6. Secure Renewals
Contact members before their membership expires and encourage timely renewal.

7. Achieve Income Targets
Work towards daily, weekly and monthly sales targets. Review pending leads and take action to close sales.

8.



Collect Payments & Issue Receipts
Check membership details, collect the correct payment and issue an official receipt immediately. Send payment proof and receipt details to Head Office as required.

9. Maintain Accurate Records
Update enquiry records, membership forms, payment details, renewal dates and the member database.

10. Screen Members
Check that every person entering for a workout has a valid membership. Refer any issue to management immediately.

11. Follow Company Policies
Offer only approved rates and schemes. Any request for discounts, adjustments, postponements, transfers or future start dates must go to Head Office.

12. Maintain Counter-Discipline & Reporting
Remain at the counter during duty except for approved breaks or assigned work. Answer management calls immediately and submit attendance, enquiry, sales and income reports on time.

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Front Desk Executive (Panaji)
🏢 Perfect Consultancy
📍 Panaji

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