- Deliver end-to-end implementation of the product with the client – from business process mapping to User Acceptance Testing, taking the customer live on Darwinbox within a defined timeline.
- Analyse business requirements and design solutions covering various functional scenarios; prepare presentations for client demos.
- Prepare blueprint documents and functional specifications in the business process mapping stage, and assist with the complete solution for client-specific use cases.
- Coordinate with the development team and superiors to define change requests from the client and solutions for client-specific use cases.
- Plan and lead meetings and working sessions effectively with both client and product development teams.
- Provide key user training and support the customer to ensure sign-off at each milestone as per the project plan.
- Guide the client through the change management process,
managing both internal and external expectations.
- Support the client throughout the implementation and post go-live support phase (before handover to the Customer Success team).
- Map the advantages delivered through the implementation of Darwinbox HRMS.
- Prepare documentation to hand over the account to the Customer Success team.
Requirements:
- Master's degree (preferably in HR) or relevant work experience after a bachelor's degree.
- Minimum 3 years of experience in HR transformation and change management / HCM implementation / HR consulting roles.
- Darwinbox implementation experience is mandatory.
- Understanding of technology systems; HRMS implementation experience preferred.
- Proficient in MS Excel, MS Word and MS PowerPoint.
- Key behavioural traits: agility, analytical thinking, persistence and ability to stretch.